Amanda Close Resume
ACADEMIC EXPERIENCE

• 1998 – Present
  Seattle Pacific University
  School of Business and Economics
  
  Adjunct Professor, teaching courses in Human Resources Management and Human Performance Improvement.
  
  

• 1/1997- Present
  Consultant
  The Close Group and Seattle Research Institute
  
  Facilitates business-planning sessions on both the strategic and tactical level. Advises clients in the identification and development of strategic partnerships. Works with clients to develop compensation systems that are market responsive, internally equitable and financially prudent. Works with clients to develop performance management systems that align with strategic organizational goals. Designs and develops and delivers educational programs that are supportive of an organization culture and objectives. Client industries include high-tech, non-profit, service, manufacturing, educational and environmental.
  
  
• 7/1988 - 1/1999
  Environmental Monitoring Manager
  IT Group, Kent, WA
  
  Managed all aspects of the environmental monitoring program at the Western Processing Superfund Facility. Project management experience included training and development of environmental monitoring and sampling programs, regulatory compliance, QA/QC auditing, technical writing and data analysis. Background included environmental sampling and monitoring of water, soil and air.
  
  

• Conducted market research and designed a corporate compensation system
  
• Developed a performance management system
  
• Conducted research and recommendations regarding pay systems
  
• Conducted a flow analysis of Human Resource processes creating a "Manager Toolkit
  

• Conducted a strategic marketing needs analysis for conference services
  

• Facilitated strategic planning for human resources
• Conducted needs analysis and established a strategic employee development curriculum
• Conducted a productivity analysis of finance and contracts service department
• Facilitated several Human Resources courses
  

• Conducted work systems analysis
• Designed corporate strategic initiatives
• Designed a compensation system for union and non union employees
• Designed a performance management system for RN’s
• Conduct annual market survey analysis
  

• Facilitated strategic planning for executive team
• Conducted customized salary survey and compensation review
  

• Development of human resources academy curriculum
• Designed the delivery of the human resource academy curriculum
• Designed and implemented several course on Critical Thinking
  

• Facilitated strategic planning for the department and developed an action plan for developing strategic partnerships and expanding educational opportunities Developed and implemented strategic marketing plan for the department
• Facilitated strategic planning for the department and developed an action plan for developing strategic partnerships and expanding educational opportunities Developed and implemented strategic marketing plan for the department
  

• Facilitated strategic planning for self directed work teams
  

• Designed a variable pay plan for the corporation
  

• Designed a compensation and performance management system
• Conducted customized salary survey and internal salary review
  

• Facilitated strategic planning for their executive team
  

• Designed a labor relations system and strategic initiatives and deployment framework
• Facilitated conflict resolution sessions
• Conducted Federal subcontractor safety sensitive program audits and EEO investigation
  

• Designed compensation and performance management system
• Designed and developed an incentive program
  

• Designed a variable compensation system for all positions in the fishing division
  

• Designed and conducted seminar on strategic career development
• Implemented negotiation symposium for engineering and Human Resources
  

• Conduct annual salary surveys since 1997
  

• Conduct annual salary surveys since 1997
  

• Designed a compensation system and conduct annual salary surveys
  

• Designed a compensation and performance management system
  

• Facilitated strategic planning
• Facilitated performance planning symposium
  

• Facilitated strategic planning
  

• Conducted an evaluation of organizational strengths and weaknesses
  

• Designed, developed and delivered performance management program
• Conducted organization wide job analysis and developed job descriptions
  

• Designed, developed and delivered customized employee opinion survey.
• Developed pay for performance program
  

• Conducted internal and external marketing analysis
• Facilitated strategic planning sessions
• Developed a performance management and pay for performance program
• Conducted organization wide job analysis and developed job descriptions
  

• Served as interim HR director
• Conducted HR department audit
• Conducted organization wide job analysis and developed job descriptions
• Conducted organization wide market salary review
  

• Facilitated a strategic teambuilding retreat
  
  

• SHRM (Non Profits), December 2004
  Strategic Business Partner (A-Z)
  
  

• Boeing, 2002 - Present
  Strategic Business Partner
  Human Performance Improvement Symposium
  Performance Gap analysis techniques
  Selection of Performance interventions
  Implementation Performance improvement interventions
  Transitioning to Performance improvement strategic initiatives.
  
  

• American Society of Training and Development (ASTD), Seattle, Washington, 2002
  
  Strategic thinking and human performance improvement, September 2002
  Measuring ROI, November 2002
  Getting the client buy-in, November 2002
  

• Terabeam, January 2002
  Thinking and Acting Strategically about Your career
  
  

• City of Seattle, February 2001
  Symposium on establishing strategic initiatives
  
  

• Human Resources Conference, Las Vegas Nevada, March 2000
  Panel discussion on forming strategic business partnerships
  
  

• BS, General Science, University of Oregon 1985
  
• MBA, Seattle Pacific University, WA 1997
  
• Senior Professional in Human Resources, SHRM Certification Institute, Washington DC (SPHR)
  
• Certified Performance Technologist (CPT) in Human Performance Improvement